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Showing posts with the label Red Hat is kicking ass

Red Hat support is starting to impress me!

I've been using Red Hat since '99 (I think).  Mostly for entertainment initially, and then Red Hat would manage to present itself as the sensible solution for a number of problems.  Around 2003 or so I started to find more people suggesting Red Hat (or Linux) for a number of different things, seemingly because of "the buzz".  It seemed the more diverse of a deployment landscape I started to support on Linux, the more diverse the problems were - and back then I was not terribly impressed by the support of the product.  Red Hat was a quality distribution, but their support didn't necessarily seem to have answers I was seeking and they did not seem responsive. Roll forward almost 10 years and it's a completely different experience.  These folks are on top of things.  Take the following example(s): I recently posted to a Red Hat forum with a trivial question regarding implementing IPA and how to setup the supporting DNS.  The forum was unre...